Mastering Your Risk

See above, United Kingdom
Friday, 2 September 2011, 0:00
Tuesday, 6 December 2011, 0:00

International research shows that clinicians can reduce the risk of complaints and claims by improving communication skills and better managing patient relationships.

This highly interactive workshop gives a thorough grounding in the issues surrounding risk management and introduces practical and preventative techniques that dentists can implement immediately to reduce exposure to complaints and litigation.

The workshop will cover:

  • The motivation behind why patients complain
  • The importance of managing patients expectations
  • Practical skills to enhance communication with patients
  • Effective management of patient questions regarding care provided by other healthcare professionals.

Belfast – Holiday Inn Belfast 2 Sep. 2011 09:30 London – Cavendish Conference Centre – WAITLIST 6 Sep. 2011 09:30 London – Cavendish Conference Centre – WAITLIST 6 Sep. 2011 14:00 Birmingham – Mint Hotel 13 Sep. 2011 09:30 Sheffield – Holiday Inn Royal Victoria Sheffield 22 Sep. 2011 09:30 Edinburgh – Holiday Inn Edinburgh Zoo 27 Sep. 2011 09:30 London – Holiday Inn Bloomsbury – WAITLIST 30 Sep. 2011 09:30 London – Holiday Inn Bloomsbury – WAITLIST 30 Sep. 2011 14:00 Milton Keynes – Hilton Milton Keynes Hotel 5 Oct. 2011 09:30 Dublin – Fitzwilliam Hall 6 Oct. 2011 13:30 Manchester – Holiday Inn Manchester Central Park – FULL 19 Oct. 2011 09:30 Cardiff – Holiday Inn Cardiff 20 Oct. 2011 09:30 Cardiff – Holiday Inn Cardiff 20 Oct. 2011 14:00 London – Holiday Inn Bloomsbury – FULL 10 Nov. 2011 09:30 Leeds – Mint Hotel 24 Nov. 2011 09:30 Newcastle – Holiday Inn Newcastle-upon-Tyne 24 Nov. 2011 09:30 Leicester – Leicester Marriott Hotel 29 Nov. 2011 09:30 London – America Square Conference Centre – WAITLIST 6 Dec. 2011 09:30

Dentists
Hygienists
Therapists

Non-members – £150 (inclusive of VAT).

3

Venue

See above
United Kingdom

Organiser

Dental Protection
United Kingdom
+44 (0)113 241 0696
System reference number: CORS-00000003-20110814100523